The Top 10 Learnings from Launching SaaStr’s Own AI: What Every B2B Founder Needs to Know
In just a month since its launch, our SaaStr AI has engaged in over 34,000 conversations. It has been trained on a decade's worth of content and insights from hundreds of founders, speakers, and events. The AI has processed a vast amount of data, including 10,000 SaaStr posts, 2,000 YouTube videos, 800 podcasts, and 100,000 tweets. Its ability to interact and learn from this wealth of information is impressive.
After just a month of launching our own SaaStr AI (trained on a decade of content and hundreds of founders, speakers, and events), we’ve already had over 34,000 (!) conversations with our AI in just the first 30 days. Our AI has ingested 10,000+ SaaStr posts, 2,000+ YouTubes, 800+ Podcasts, and 100,000 of our tweets. And trained on all that — it’s pretty darn good. It’s completely opened my eyes to what AI can truly do in the real world – not just in coding and support, but what it will do for all our apps.
Main Discoveries and Insights
It’s run by Delphi.ai. I did a deep dive live on Workshop Wednesday with my Top 10 Learnings, and brought in Simon Farshid, founder of Assistant UI, which offers the leading platform to add ChatGPT-like interfaces to your own app and to add some color. With 4,000 GitHub stars and an impressive customer base, Simon’s seeing firsthand how this framework works across industries.
The Scale and Impact of AI
As Sam Altman noted, ChatGPT went from 1 million users in 5 days to 1 million users in an hour. That’s several orders of magnitude difference in just 26 months. With SaaStr AI, we’ve had almost 35,000 founder conversations in less than 30 days. There’s no human way we could have this many conversations – not me, not our team. This isn’t about replacing humans or efficiency. It’s about doing things at a scale where there’s simply no human alternative.
Key Learnings From Our AI Roll-Out
1. Users Will Tell AI Things They Won’t Tell Humans: Customers are more open with AI, discussing sensitive topics that they wouldn’t bring up with humans directly.
2. The AI Is Shockingly Good: The AI can outperform humans in certain tasks due to its vast knowledge base and ability to remember past interactions.
3. Hallucinations Aren’t a Big Deal: AI errors are decreasing, and training is becoming easier and more effective.
4. The Digital + Human Combo Creates a Superpower: Combining AI with human input creates a transformative experience.
5. Voice vs. Text: Different modalities are preferred for different use cases.
6. Custom-Trained AI Outperforms Generic Models: Specialized AI performs significantly better than generic models.
7. It’s Already a B+ BDR Out of the Box: AI can handle basic qualification questions effectively.
8. People LOVE Good AI: Users appreciate personalized responses and unique interactions with AI.
9. The Price/Value Equation is Insane: AI tools provide high value at relatively low cost.
10. The AI Itself Probably Isn’t Defensible: The software layer around AI is where the real value lies.
Key Takeaway for Every B2B Founder
Every app should incorporate a ChatGPT-like interface for enhanced user interactions. AI technology is evolving rapidly, and businesses must adapt to meet customer expectations.