Talk like a human, think like a pro: DMG launches AI agent framework for companies
DMG, a tech service provider, has introduced its new AI agent platform in Hanover today. This platform represents the next evolution of virtual assistants with advanced features like natural conversation and emotion recognition. The framework is designed to empower chatbots with intelligent content access for enhanced user experience. This launch signifies a significant step forward in AI technology for DMG.
DMG Launches AI Agent Framework for Companies
On April 2, 2025, tech service provider DMG introduced its new AI agent platform, marking the dawn of a new era for virtual assistants. This framework combines natural conversation, emotion recognition, and intelligent content access to create chatbots and phone bots that simulate genuine human interaction. These bots are context-aware, empathetic, and trained to suit the specific needs of each company.
Till Neitzke, the Managing Director of DMG, emphasized the vision behind the project, stating, "Our goal was to develop AI bots capable of offering more than just predefined answers with a high level of adaptability. With our framework, we are crafting agents that can access a variety of internal data sources, understand conversation nuances, and respond dynamically to individual customer requirements."
Seamless Integration and Emotional Analysis
The system seamlessly integrates into existing IT and knowledge landscapes, tapping into knowledge databases, internal FAQs, product documentation, and CRM systems. Additionally, it performs real-time emotional tonality analysis during chats or calls, adjusting responses accordingly. The outcome is authentic, personalized dialogues at a human level.
Areas of Application
- Customer service & support
- HR and applicant communication
- Sales & lead qualification
- Internal knowledge assistance
Live Demo & Test Access: Companies interested in testing the new platform can sign up for a personal demo on the DMG website.
About DMG: DMG is dedicated to supporting companies on their digital transformation journey. With a team of technology, data, and strategy experts, DMG offers tailored solutions to meet the specific needs of clients, aiming to develop innovative digital products and services that enhance efficiency and competitiveness in the long run.
Efficient Solutions for Digital Transformation
DMG focuses on creating efficient solutions that assist companies in navigating the digital transformation successfully. By employing customized strategies and cutting-edge technologies, DMG optimizes business processes and enhances efficiency, working closely with customers to find innovative approaches that align with their unique requirements.
Establishment of Best Practices
Flexibility is key in the rapidly evolving digital landscape. DMG adopts a technology-agnostic approach to continuously assess and select the best tools available, ensuring up-to-date and effective solutions for clients. By establishing best practices and integrating new technologies, DMG offers innovative solutions tailored precisely to customer needs.
Pioneering Spirit and Standards
Driven by a pioneering spirit, DMG strives to create forward-looking solutions that meet market demands. By setting high standards in quality and performance, DMG ensures that its products and services adhere to best practices. Through a blend of creativity and structured methodologies, DMG delivers solutions that are not only effective but also sustainable.
This release was published on openPR.